HubSpot CRM
4.8/5
Best overall free CRM with comprehensive features
HubSpot CRM offers an impressive suite of tools completely free, making it the ideal choice for businesses looking for a robust CRM solution without the cost.
Key Features:
- Contact and company management
- Deal tracking and pipeline management
- Email tracking and notifications
- Meeting scheduling
- Live chat and chatbot functionality
- Basic reporting capabilities
Pros:
- Intuitive user interface
- Robust free tier
- Excellent integration with other tools
Cons:
- Limited customization options
- Can become expensive as you scale
Freshsales CRM
4.6/5
Best for sales-focused teams
Freshsales offers a powerful free plan that includes AI-powered contact scoring and built-in phone and email capabilities.
Key Features:
- Contact and lead management
- Built-in phone and email
- AI-powered contact scoring
- Mobile app access
- Basic workflow automation
Pros:
- Strong sales automation features
- Good customer support
- Easy to use interface
Cons:
- Limited features in the free version
- Can be complex for new users
Zoho CRM
4.5/5
Best for small businesses needing scalability
Zoho CRM's free edition provides essential features with the ability to upgrade as your business grows.
Key Features:
- Lead and contact management
- Custom fields and modules
- Standard reports and dashboards
- Mobile app access
- Integration with other Zoho apps
Pros:
- Highly customizable
- Affordable pricing plans
- Comprehensive feature set
Cons:
- Steeper learning curve
- Support can be slow at times
EngageBay
4.4/5
Best for marketing automation features
EngageBay offers a comprehensive free plan that includes both CRM and marketing automation capabilities.
Key Features:
- Contact management
- Email marketing tools
- Landing page builder
- Basic automation features
- Appointment scheduling
Pros:
- Great for small businesses
- Affordable pricing
- Easy to set up and use
Cons:
- Limited integrations
- Some features are basic
Really Simple Systems
4.3/5
Best for ease of use
Really Simple Systems lives up to its name with an intuitive interface and straightforward functionality.
Key Features:
- Contact and account management
- Simple task management
- Basic sales pipeline
- Custom fields
- Support dashboard
Pros:
- User-friendly interface
- Good customer support
- Affordable pricing
Cons:
- Limited advanced features
- Not suitable for larger businesses
Bitrix24
4.4/5
Best for collaboration and project management
Bitrix24 offers a comprehensive suite of tools for CRM, project management, and team collaboration.
Key Features:
- Contact management
- Task and project management
- Time tracking
- Document management
- Collaboration tools
Pros:
- All-in-one solution for teams
- Free tier available with many features
- Strong project management capabilities
Cons:
- Complex interface for new users
- Limited customization options in the free version